Digital transformation: why it matters to companies and consumers?
October 28, 2022
BPT By Lee Sam-soo, CDO at LG Electronics To bring innovation to every point along the value chain, and ultimately provide maximum and differentiated value to customers, LG Electronics (LG) is actively engaging in an organization-wide digital transformation (DX). To accelerate the transformation process related to customer experience, LG established the new Chief Digital Office…